Store Policies & FAQ

Store Policies

Shipping Items: Within Canada, items can take up to 8 days (depending on busy times for example, Christmas) and overseas orders can take up to 8 weeks.

Processing Time: Please note that orders can take up to 4 weeks to process. If you require an item urgently, please email me.

FAQ

I ordered the wrong item: All orders are final, so please read descriptions before purchasing. In the case of an exchange, you're responsible for extra shipping fees.

My package is lost: Please email me at karenthurler@gmail.com to see how I can help.